The Art and Science of Communication" shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase your communication effectiveness in any setting with practical techniques, analogies, and models that clearly explain the formulas for successful communication. Combining the science an…
The bestselling landmark account of the first emergence of the Ebola virus. A highly infectious, deadly virus from the central African rain forest suddenly appears in the suburbs of Washington, D.C. There is no cure. In a few days 90 percent of its victims are dead. A secret military SWAT team of soldiers and scientists is mobilized to stop the outbreak of this exotic "hot" virus. The Hot Zone …
When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gol…
Technology and the Internet are in flux. Giants like Apple, Google and Facebook are changing the way we interact with each other. Technologies move so quickly that jumping on the train can be daunting for businesses. But the route hasn't always been clear; social media, mobile marketing and search marketing campaigns are always changing. Luckily, digital marketing is still in its infancy and th…
The seventh book in Dav Pilkey's mega-bestselling Captain Underpants series. Now with super-cool foil covers! Shiny! Fun! Just when they thought they were out, it pulls them back in! Our heroes beat the Bionic Booger Boy, but they forgot about those rascally Robo-Boogers. Join George, Harold, Mr. Krupp, Melvin Sneedly, and Sulu the Bionic Hamster on an adventure that will take them into the …
America is in trouble. We face four major challenges on which our future depends, and we are failing to meet them—and if we delay any longer, soon it will be too late for us to pass along the American dream to future generations. In That Used to Be Us, Thomas L. Friedman, one of our most influential columnists, and Michael Mandelbaum, one of our leading foreign policy thinkers, offer both a w…
A mother addresses the issues of grieving in a poignant and personal journey toward healing.
Albom (Mitchel David "Mitch" Albom) writes in the introduction to this book[1] that the idea for it began with the request by Albert L. Lewis, his childhood rabbi, to write and deliver the eulogy when the time came for the rabbi's funeral. Albom agreed, contingent on an agreement that he could begin a series of interviews and conversations, in order to get to know Lewis as a man, not just as a …