Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolu…
Daniel Kahneman adalah salah satu pemikir paling penting abad ini. Gagasannya berdampak mendalam dan luas di berbagai bidang termasuk ekonomi, pengobatan, dan politik. Dalam buku yang sangat dinanti-nantikan ini, Kahneman menjelaskan dua sistem yang mendo